Analytics Portal
A web app for reports distribution
Client: Major Credit Report Agency
Role: UX Designer
Project Details:
A web app for reports distribution. This project is based on the subscription model and I designed a portal that can be used to distribute reports to external clients. As part of the project, I worked extensively on the ideation process.
Contribution:
User Research, Persona creation, job stories, journey maps, workflows, moodboards, wireframes, and usability testing.
Tools Used:
Sketch, Invision, DSM, Illustrator, Photoshop, and Pen & Paper.
This project is based on the subscription model and I understand the research data on the user behavior and how the users like to see the reports efficiently. I designed a portal that can be used to distribute reports to external clients. As part of the project, I worked extensively on the ideation process which is based on the following components.
User Profile Screen
Report Categories
Module Panel
Usage and Billing Analytics UI
Problem Statement
User needs a way to analyze the trends in cardholder fraud patterns, across the regions, because their end clients are reporting heavy frauds in some market segments.
Persona
Job Stories
When a new product is built, I want to get notified, So that I can validate and approve the corresponding reports”.
“When the team needs to have a team meeting, I want to schedule it as per my availability, So that I can manage my times better”.
“When I want to find information, I prefer to have the data available in a central location, So that I can collaborate better with team members”.
“When I perform the tasks, I would like to use reproducible code and technics, So that the redundant work can be avoided”.
Scenario:
John is too busy with his mundane work. He needs to sign-in to the insite, and find his projects and reports for the research and analysis of fraud detection tasks for the day.
